Refund and Cancellation

Cancellation Policy

Notification

• How to Cancel: If you wish to cancel your order or subscription, you must notify us via email at [email protected] or phone at 9167892005.
• Time Frame: Please notify us within 24 hours of placing your order to be eligible for a full refund.

Full Refund

• Eligibility: Cancellations made within 24 hours of placing your order will receive a full refund.
• Process: Once your cancellation request is received and processed, we will initiate the refund to your original payment method.

Cancellation Fee

• After 24 Hours: Cancellations made after the initial 24-hour period may incur a cancellation fee.
• Fee Details: A 10% cancellation fee will be deducted from the total amount of the refund.
• Reason for Fee: This fee covers administrative costs and potential losses incurred due to the cancellation.

Refund Policy

Processing Time

• Time Frame: Refunds will be Credited within 5-7 business days from the date we receive your cancellation request.
• Internal Processing: During this period, we will verify your request and ensure it meets our cancellation and refund criteria.

Original Payment Method

• Refund Method: Refunds will be issued using the original payment method provided at the time of purchase.
• Payment Systems: Depending on your payment provider, the refund process may vary slightly in terms of time and method.

Credit Card Refunds

• Additional Time: If you paid by credit card, please allow an additional 3-5 business days for the refund to appear on your statement.
• Bank Policies: The exact time frame may vary depending on your bank's policies and procedures.

Shipping Costs

• Non-Refundable: Shipping costs are generally non-refundable, except in cases where the item was defective or sent in error.
• Exceptions: If the item was defective or sent in error, please contact us immediately for a resolution and potential refund of shipping costs.

Exceptions

No-Refund or No-Cancellation Products

• Special Products: Certain products or services may be designated as non-refundable or non-cancellable.
• Disclosure: This policy will be clearly indicated at the time of purchase to ensure transparency.

Used, Altered, or Damaged Products

• Condition Requirements: Refunds may be denied if the product has been used, altered, or damaged.
• Inspection: Upon receiving your returned product, we will inspect it to determine its condition before issuing a refund.

Contact Us

• Support: If you have any questions or concerns about our cancellation and refund policy, please contact us.
• Email: Reach out to us at [email protected].
• Phone: Call us at 9167892005 for immediate assistance.